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Student Assistant - Building Operations

Duties and responsibilities:

  • Walks through and closes library building, ensuring all doors are closed and lights are turned off
  • Responsible for locking balconies and staff lounge at night
  • Transfers shift to library CSOs for the overnight study hours (1st and 2nd floor learning commons)
  • Responds to inquiries regarding building, furniture and equipment issues
  • Records any library building issues in JIRA software
  • Create tma work orders as needed
  • Moves furniture to ensure aesthetic arrangement and utility, mindful of safety hazard, preserving all traffic corridors
  • Handles complaints from patrons and staff about disruptive patrons
  • Responds to emergencies by calling the police/fire department and assists as needed
  • Assists the building manager in performing the maintenance of all emergency exits/alarms
  • Re-stacks newspapers on weekends
  • Checks lockers when renewing or returning making sure they are empty and clean
  • Assists with library events as directed by the building operations assistant
  • Communicates effectively about any shift changes in building operations office
  • Posts “out of order” signs (restrooms and elevators or where there is broken furniture)
  • Makes routine rounds (every hour) in the library, monitors traffic, and answers questions/provide information to patrons as needed.
  • Conducts daily patrols of the music library

Skills requirements:

  • Ability to work independently
  • Excellent follow-up skills
  • Follows instructions and remembers complex procedures
  • Good communication and customer service skills
  • Follows safety guidelines


  • Ability to work with a diverse group of people
  • Ability to meet schedule deadlines and attend required meetings

Other requirements

  • Pleasant and professional manner towards other student employees, library staff, and patrons
  • Learns how to utilize electronic time keeping system
  • Ability to work late nights, weekends, and holidays
  • Ability to lift up to 40 lbs
  • Federal Work Study Eligibility Preferred
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